It Support Engineer (central / 5 Days)
Singapore, Singapore
Job Description
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\xe2\x80\xa2 Company located at Bukit Merah \xe2\x80\xa2 Working hours: Monday \xe2\x80\x93 Friday (8:30am \xe2\x80\x93 6pm) \xe2\x80\xa2 AWS + Variable Bonus \xe2\x80\xa2 Excellent Welfare & Benefits \xe2\x80\xa2 Well Established Information Technology (IT) Company Job Scope
- Desktop support
- Provide basic support and troubleshooting to clients, such as password resets, printer configurations, break/fix instructions, support routing and escalation to L2 support
- Taking ownership of customer issues reported and tracking them through resolution
- Responding in a timely manner to service issues and requests
- Liaise with third party vendors to coordinate client issues on specific services
- Liaise with product manufacturers for problem escalation and resolution.
- Support company for project implementation activities
- Diploma or Degree in Computer Studies, Information System, or equivalent
- 1 \xe2\x80\x93 3 years of relevant working experience in desktop & end user support
- Work experiences and job responsibilities
- Current and Expected salary
- Reason for leaving
- Date of availability
- Education background
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Job Detail
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Job IdJD1308153
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned