It Support
Muntinlupa, Philippines
Job Description
- 1st level Support, keep users informed about their incidents status at agreed intervals
- Represent the first stage of Incidents providing basic troubleshooting within the boundaries of the level 1 service catalogue
- 1st level support in network troubleshooting skills including LAN, WAN and VPN Access.
- 1st level support in Microsoft Office Suit, including Office 365
- Bachelor's Degree of any IT or Computer course
- With 6 months to 1 year Technical/Onsite Support experience
- Must have experience in ticketing system
- Good communication skills both written and verbal
- Knowledgeable with Basic Troubleshooting
- Amenable to work onsite, specifically in Northgate Alabang
- Paid training
- 8 hour shift
- Rotational shift
- 13th month salary
- Overtime pay
- Muntinlupa City: Reliably commute or planning to relocate before starting work (Required)
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Job Detail
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Job IdJD1150908
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMuntinlupa, Philippines
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EducationNot mentioned