About the job Key Account ExecutiveResponsibilities
Assist the sales team in achieving their goals
Ensure smooth operations within the sales department.
Provide administrative, organizational, and operational support to the sales team to enhance their efficiency and productivity.
Collaborates closely with various internal teams, such as logistic, customer service, and finance, to ensure seamless coordination and customer satisfaction.
Respond to customer inquiries promptly, either through email or phone calls, addressing their queries, providing product information, and guiding them through the sales process.
Maintain and update sales records, customer databases, and relevant documentation. Track sales performance metrics, generate reports, and assist in analysing data to identify trends and opportunities.
Utilize the Customer Relationship Management (CRM) system to manage customer information, track interactions, and update sales-related data.
Provide administrative support to the sales team, including scheduling deployment of machines and managing customer requests etc.
Work closely with the internal cross function team to address customer inquiries, resolve issues, and ensure overall customer satisfaction.
Participate in sales training sessions and workshops to stay updated with product knowledge, sales techniques, and industry trends.
Identify areas for process improvement within the
sales support function and propose actionable solutions to enhanceefficiency and effectivenessAny other ad-hoc duties as assigned. \xef\xbb\xbf \xef\xbb\xbfRequirementsExcellent communications skills * Hardworking and meticulous with positive attitude
Good time-management skills
Fast learner and ability to work in fast-paced environment