Job Description

Manager, HR CoE Learning, Leadership Development and Scholarship (3 years contract)Job Summary

• Be the cluster\'s Project Manager for MOH Job Skills and Training (JST) project to ensure the scope and requirements agreed with MOH are met.
• Be the operations interface across all hospitals/specialty centres/polyclinics within the cluster and MOH.
• Be the interface for cluster vis-a vis the other cluster Project Managers.
• Provide guidance, plan, monitor, and manage funding and resources of the MOH JST project.
• Oversee the planning, implementation and management of initiatives and solutions (incl. contingency planning), and provide timely report of performance updates to ensure objectives of the MOH JST project and key milestones are met.

Main Duties and ResponsibilitiesA) Operation

• Manage the MOH JST projects, ensuring that the cluster as well as workgroups meet the target outcomes within the agreed timeline and approved funding.
• Be the interface between MOH and cluster institutions to clarify expectations, outline solutions and document costs, timelines and workflows of MOH JST project.
• Act as the direct liaison officer between workgroups, individual institutions and MOH, and help to triage any issues related to MOH JST work.
• Schedule regular MOH JST project plan meetings (3 healthcare clusters, Workgroup Leads and MOH), and plan the meeting agenda.
• Work with the Workgroup Leads and stakeholders (both internal and external) to develop detailed workplan, project milestones, budget/resourcing requirements for the MOH JST project, and subsequently work with each of the stakeholders to ensure these initiatives/milestones are completed in a timely and cost-efficient manner.
• Formulate plans to track, monitor, and report project progress and KPIs to Project Director/Head of Department, Workgroup Leads, and MOH on a regular basis. This would include flagging out any issues (e.g. potential delays, misalignment across clusters) to the Project Director/Head of Department in a timely manner and make sound recommendations.
• Develop resourcing plans and oversee the financial budgeting/ requirements of the MOH JST project. This includes the preparation of annual budget, tracking and monitoring of budget utilization to ensure that we operate within the approved budget from MOH.
• Resolve issues and solve problems throughout the project life cycle, including timely escalation to the Workgroup Leads where deemed required.
• Manage project scope effectively by ensuring any changes to scope are documented and approved by the Project Director/Head of Department.
• Develop tools and best practices for project management and implementation, and constantly review work instructions and work processes for higher efficiency and better outcomes.
• Develop performance metrics and complete post-project evaluation to determine how well results were achieved.
• Ensure all project documents are archived upon project completion, to ensure good knowledge management.

B) Mentorship of Staff under the MOH JST project

• Lead, guide and have management oversight over the operation of the MOH JST initiatives and support staff under his/her supervision.
• Provide orientation and guidance to new staff under the MOH JST project, ensuring that the new staff is familiar with MOH JST project, MOH guidelines, hospital and workgroup goals, direction and practices, etc.
• Ensure staff under his/her supervision is trained and equipped with the knowledge to carry out their work, and oversee the overall development of the staff.

C) General

• Oversee the audit activities as required by MOH.
• Oversee any reporting to MOH and cluster management.
• Oversee funding/claim submission to MOH.
• Assist to carry out any other duties as assigned.

Job RequirementsEducationBachelor Degree holder and above in a related field.Experience

• 5 years\' relevant experience in managing complex projects, preferably in people development and training.
• Exposure to, or experience in healthcare or hospital operations will be an added advantage
• Meticulous and analytical.
• Possess good organizational and coordination skills, as well as good interpersonal and communication skills.
• Good stakeholder engagement skills.
• An effective team member who can work well with multiple stakeholders across different work functions, departments or seniority level.

National University Health System