Job Description

Building software and systems to manage infrastructure and applications through automation Manage the Enterprise Microsoft Exchange and Active Directory environment to ensure integrity, performance, and accessibility of data Ensure Enterprise Mail system & software hosting Identity & Access services fulfil requirements stated under the following processes: Account and Access Management via GPO Policies, Backup Management, Change Management, Configuration Management, Incident Management, Log Management, Problem Management, Vulnerability and Patch Management, Inventory & Disposal Management Assess & implement Service Requests Assess & implement Change Requests Plan and execute upgrades, migrations, and platform maintenance activity Documenting configurations, changes, issues and technical diagrams for supported systems Day-to-day planning and activities including capacity planning and reviewing performance/statistic logs Analyse, test, patch and implement changes of a broad scope, high complexity and long duration Investigate and resolve complex and unusual problems Improve system logging and benchmarking to fine tune application infrastructure and gain better insight into system issues and performance Work with engineering and application development teams to improve system performance through environment upgrades and improvements

Required Skills and Qualifications

Diploma / Degree in Computer Sciences, Engineering and any Sciences disciplines Microsoft Certified Solutions Associate (MCSA) certified or Microsoft Certified or Microsoft Certified Solutions Expert (MCSE) certification At least 3 years of experience working in similar role in multiple sites data centres with at least 5,000 mailboxes Strong Scripting experience in Shell, Bash, Python Professional, adaptable and innovative with a focus on delivery Self-motivated team player who demonstrates initiative and flexibility * Experience with Design Thinking and Agile methodologies such as Scrum, Kanban