Building software and systems to manage infrastructure and applications through automation
Manage the Enterprise Microsoft Exchange and Active Directory environment to ensure integrity, performance, and accessibility of data
Ensure Enterprise Mail system & software hosting Identity & Access services fulfil requirements stated under the following processes: Account and Access Management via GPO Policies, Backup Management, Change Management, Configuration Management, Incident Management, Log Management, Problem Management, Vulnerability and Patch Management, Inventory & Disposal Management
Assess & implement Service Requests
Assess & implement Change Requests
Plan and execute upgrades, migrations, and platform maintenance activity
Documenting configurations, changes, issues and technical diagrams for supported systems
Day-to-day planning and activities including capacity planning and reviewing performance/statistic logs
* Analyse, test, patch and implement changes of a broad scope, high complexity and long duration
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