Job Description

We are looking for a responsible administrator to help organize and support our tax department\xe2\x80\x99s day-to-day operations. Your job will be to provide clerical as well as customer support and coordinate all daily administrative activities. We are looking for someone who is highly organized, detail oriented, comfortable liaising with clients, and able to multitask with ease, to ensure our department runs smoothly. If you are happy to be sitting behind a desk, sorting through and organizing paperwork, and tending to client enquiries via multiple channels, then please apply. Responsibilities

• Collecting, reviewing, organizing, and filing paperwork on behalf of clients
• Attending to client inquiries regarding our tax processes, be it over the phone, email, or in person (walk-ins)
• Following up with clients by email, phone calls, or in person (by appointment and walk-ins) as needed
• Data entry (tax numbers, client information, specific updates, etc.) on multiple platforms
• Filling in physical forms with client data
• Scanning and copying forms and documents
• Sorting mail, tax forms, letters, and other hard copy documentation
• Organizing and packing documents for mailing out to clients
• Updating trackers for specific tasks as required
• Handle sensitive information in a confidential manner

Requirements

• Proven admin or assistant experience
• At least 4 years of experience in the field or in a related area
• Knowledge of office management systems and procedures
• Must be numerically inclined and data-driven with strong analytical skills
• Proficient in MS Office: Word, Excel, PowerPoint
• Experience with CRM and Mail Merge knowledge a plus
• Excellent time management skills and ability to multi-task and prioritize work
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills

We offer:

• 5-day work week, 9am to 6pm
• Medical & Hospitalization Leave
• Annual leave of 14 days and birthday leave
• Flexi benefits claims
• Quarterly & Annual Bonus (subject to company sales performance)
• Working Location: Orchard Road (Wheelock Place)

* Kindly note that currently we do not have quota for work pass. Job Type: Full-time Salary: $2,500.00 - $2,800.00 per month Benefits:

• Additional leave

Schedule:

• Monday to Friday

Supplemental pay types:

• Yearly bonus

Education:

• Local Polytechnic Diploma (Preferred)

Experience:

• administrative: 2 years (Preferred)

Work Location: One location