Perform Admission of patients, birth registration, handles customers queries, perform Cashiering and Billing.
Key accountabilities
Overview of the Role: Be a part of our dynamic team to manage patients’ portfolio to ensure they are well taken care of from admission to discharge at our hospitals.
Work Location: Singapore – Gleneagles Hospital, Mount Elizabeth Hospital, Mount Elizabeth Novena Hospital or Parkway East Hospital.
Responsible for rendering excellent services and care to our patients and next of kin, upholding our company’s vision as the most trusted healthcare provider in the region.
Responsibilities would include, but not be limited to, the following:
Ensure accurate documentation for patients admission
Follow closely on bill size to ensure existing insurance coverage is sufficient
Engage with respective departments and doctors to provide relevant information and documents
Liaise with patients / payers for outstanding bills
Perform ad hoc duties as assigned
Requirements:
Minimum N / O level / NITEC / Diploma
Proficient in Microsoft Office applications (Word and Excel)
Qualities required for this role include:
Customer service oriented and good team player
Good interpersonal and communication skills
Open to shift work arrangement
Meticulous and comfortable with numbers
Working experience in customer service
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