Conduct morning, afternoon, and daily state assessments to ensure operational efficiency.
Track attendance across all multiple schemes and maintain meticulous logs and archives.
Monitor communications channels for timely responses to inquiries and requests.
Serve as the primary point of contact for clients regarding operational matters.
2. Scheduling & Deployment:
Develop monthly schedules for employees to meet operational requirements of clients.
Manage scheduling requests and adjustments from clients and employees while achieving best possible outcome.
Maintain of schedules through excel & external system.
Promptly address incidents and coordinate with relevant stakeholders for contingencies.
Identify manpower request trends for forward planning.
On-site visits to locations for auditing and administrative purposes.
3. Billing Process:
Verify shift records across and conduct thorough checks and reconciliations with external stakeholders.
Generate billing requests through internal systems.
Ensure accuracy in the verification and tabulation of freelance and scheme-specific expenses.
Preferred Qualification:
Diploma/Degree
Ability to collaborate effectively in a team environment.
Proficiency in Excel/Google Sheets.
At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!