Job Description

The position analyses the hotel\xe2\x80\x99s results and performance in various revenue streams and revises/recommends strategies and expectations based on the statistics and market changes.

Primary Responsibilities

MANAGES REVENUE MANAGEMENT OPERATIONS

• Daily tasks and operations review to drive and optimize Rooms and F&B revenue.
• Ensures daily communication between Reservations and Front Office colleagues regarding inventory, short-term sell strategies, Group / Convention arrivals, rate changes and sell out strategies.
• With direct leader\xe2\x80\x99s guidance, works closely with different revenue streams to support achieving the budget and forecast expectations.
• Completes the daily, weekly and monthly revenue management checklist.

INVOLVEMENT IN WIDER JOB FUNCTION ACTIONS / RELATIONSHIPS

• To support Revenue in Rooms and Food and Beverage daily reporting and promotional campaigns.
• Surveys the market and competitors in terms of performance (RevPAR Index, market penetration), pricing and availability as a basis for future tactical decisions.
• Takes an active role in the development of rates, promotions, packages and other selling strategies.
• Ensures compliance with the Best Price Guarantee and manage third party distributors in line with Accor standards.
• Identifies business opportunities for need periods and participates in various newsletters, banners, e-brochures or ads to drive incremental revenue in various revenue streams.
• Supports Accor Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Values.

Qualifications

Candidate Profile

Knowledge and Experience

• Competent knowledge of Microsoft Excel is required.
• Rooms, Food and Beverage or Spa operations knowledge / background is an asset.

Competencies

• Excellent communication and organisational skills.
• Service oriented with an eye for details.
• Multicultural awareness and ability to work with people from diverse cultures.
• Self-motivated and energetic.
• Flexible.
• Displays initiative and creativity.
• Highly organised with the ability to manage multiple projects under time constraint.
• Strategic thinking with a proven ability to mobilise theory into action.
• Sense of urgency.
• Team Player.

Accor