Reservations Manager
Singapore, Singapore
Job Description
Grand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion. If you share our passion for service, we invite you to join us. Discover your passion. Discover Love at Grand Park City Hall.
Job Responsibilities
- Supervise and guide reservations team members.
- Ensure all bookings are entered into the property management system and ensure accuracy.
- Ensure orderly filing of reservations correspondence.
- Inform the Director of Revenue, Front Office Manager and Director of Sales on all matters pertaining to no show and matters concerning reservations department.
- Ensure Guest History are updated regularly.
- Work closely with Sales Department on status of group reservations.
- Assist in preparation and compilation of statistical data on reservations.
- Maximise room utilisation and monitor room allotments.
- Forecast reservations pick-up trend against market activities and competitors.
- Provide detail analyst of the room revenue and average rate forecast for future months.
- Chair weekly room revenue meeting.
- Perform any other job tasks as assigned.
- Minimum 3 years of experience in a similar capacity in the hospitality industry.
- Attentive to details.
- Strong interpersonal skills.
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Job Detail
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Job IdJD1277330
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned