1. Adhere to restaurant standard and service benchmark to increase revenue and reduce costs, which includes food and beverage, manpower, supply and utility cost.
2. Manage shifts which include: daily decision making, scheduling, planning while upholding standards product quality and cleanliness
3. Upload professional image of restaurant by groomed appearances.
4. Manage and maintain operational records which include inventory, Sales and cash on hand reports
5. Provide guidance and direction to employee with regards to all operational and procedural matters
6. Responsible for the hiring, supervision and development of each employee
7. Maintain an accurate record of the restaurant’s staffing needs, prepare work schedules and ensure sufficient manpower for all shifts.
8. Ensure consistent high quality of customer service is provided in all areas attend to customers, advise them on menu choices and respond to complaints promptly, taking appropriate courses of action to turn unhappy patrons in return guests.
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