Job Description

At Hotel Indigo® our team members are full of neighbourhood knowledge; they know where to find the hidden gems worth exploring. That’s the Hotel Indigo way. That’s where you come in. When you’re part of the Hotel Indigo brand you’re more than just a job title.

At Hotel Indigo we look for people who are energetic, approachable and cultured with a sense of fun; always curious to discover more and share thoughtful suggestions with our guests.

Join our team as our Restaurant Manager in Hotel Indigo Singapore Katong . You’ll have ambition, talent and obviously, some key skills. Because, for this vital role, we’re looking for someone who can:

Financial returns:

• Conduct competitive analysis regularly and implement strategies to improve the business.

• Actively pursue cost saving measures

• Manage wage and beverage cost

• Forecasting

• Stock control

• Analyze food and beverage statistics through point of sale system

• Works with Superior in the preparation and management of the Department’s budget
  

People:

• Effectively manage the restaurant by ensuring the following:

• Oversee the Implementation of standards as detailed in the departmental standards and procedures manual

• Adhere to opening and closing procedures

• Adhere to bill paying procedures

• Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc

• Personally meet and farewell a minimum of 80% of your customers

• Encourage and motivate staff to provide optimum service during all shifts

• Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific

• Works with Superior on manpower planning and management needs
  

Guest experience:

• Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile

• Develop and implement Promotions Calendar for F&B products in restaurant

• Manage special event concepts

• Anticipate market changes and review operations when necessary

• Create positive publicity opportunities

• Manage customer database and utilize effectively

• Up-sell property facilities
  

Responsible business:

• Recycle wherever possible

• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures

• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly

• Initiate action to correct a hazardous situation and notify supervisors of potential dangers

• Log security incidents and accidents in accordance with hotel requirements
  

Requirements include diploma in Hotel Management, Food & Beverage, or related field, with 2 years’ related experience or an equivalent combination of education and experience. Obtained alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency. Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Possesses problem solving and training abilities.


In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:

• 5-days work week
• Duty Meal
• Birthday Off
• Learning and Development Opportunities
• Medical Benefits
• Dental/ Optical/ Health Screening Benefit
• Insurance Coverage
• 50% F&B discount at Hotel’s selected Restaurant
• Special Employee rate at all IHG Hotels worldwide