Job Description

Job description:- * Take responsibility of the restaurant business * Create and execute plans for sales, profit and staff development * Accountable for operational costing matters including l Job description:- Take responsibility of the restaurant business Create and execute plans for sales, profit and staff development Accountable for operational costing matters including labour, inventory control, food cost etc Coordinate the entire operation of the restaurant during scheduled shifts Respond to customer complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customer into return customer Ensure all employees adhere to the company's uniform standards Meet and greet customers and organise table reservations Advise customers on menu and beverage choice Conduct orientation and training & coach new hires Plan staff duty roster and cleaning duties Handle cashiering duties, daily sales collection, cashiers float and petty cash claims Maintain high standards of quality control, hygiene, and health and safety Ensure strict compliance by all service and kitchen staff to company's standard operating procedures Any other appropriate duties and responsibilities as assigned Requirement :- Minimum 6 years of relevant experience with 3 years in a managerial role Have good product knowledge on food items Knowledge of cost/inventory management would be an added advantage Candidate must have basic PC-literacy Strict sense of hygiene and safety standards Excellent organizational skills Ability to thrive in a challenging environment Strong public relations skills Excellent interpersonal & communication skills Candidate must be a strong leader & team player Demonstrate commercial capability to deliver profit, control costs and build customer loyalty Exceptional communication skills and the leadership capability to create a winning team