Job Description

-Provide leadership for continual management and employee training initiatives. -Manage employee-related issues encompassing labor, turnover and diversity. -Oversee staff and sub-contractor performanc -Provide leadership for continual management and employee training initiatives. -Manage employee-related issues encompassing labor, turnover and diversity. -Oversee staff and sub-contractor performance review assessments. -Prepare documents for internal and external audits. -Oversee workforce management planning, volume predictions and capacity planning. -Optimize costs to contribute to productivity, cost development and proficiency of central fulfillment operations. -Train new employees on proper protocols and customer service standards. -Assist in recruiting, hiring and training of team members. -Manage purchasing, sales, marketing and customer account operations efficiently. -Deliver business strategy and developed systems and procedures to improve operational quality and team efficiency -Boost team member productivity by enhancing performance monitoring and instituting motivational approaches. -Develop and implement high-quality work environment as measured through employee satisfaction ratings. -Increased sales by $[Amount] by establishing goals, overseeing performance and [Action]. -Identify and qualify customer needs and negotiated and closed profitable projects with high success rate. -Direct strategic workforce planning, performance management, and benefits administration.