Restaurant Manager

Singapore, Singapore

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Oversee and manage the dining operations by monitoring store presentation, supporting brand consistency and implementing the restaurant strategy and action plan
Lead and motivate the team to complete the sales process, ensure customer satisfaction, comply with company procedures and maximize productivity and profitability
Train and monitor the development of staff and quality of service
Manage manpower requirements and oversee staff welfare for a conducive working environment
Oversee inventory, restocked supplies and placed orders for floor requirements
Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
Support brand consistency by delivering exceptional customer service to all guests
Handle customer feedbacks and complaints, technical and sanitation issues; engage in problem solving while upholding brand name
Maintain the upkeep of the store and conduct regular inventory tracking
Actively seek knowledge in food and drinks preparation processes
Actively engage in management activities such as menu development, budgeting and revenue forecasting

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