Overview

Come work at Preludio, a contemporary fine dining concept located in an exclusive tranquil oasis in the CBD. We are looking to hire an experienced Restaurant Manager to grow our team and ambition. If you\'re hard-working and dedicated, Preludio is the place where you can grow into your own \xe2\x80\x93 exercise your creativity and autonomy while working with a fun-loving tightly-knit team! A Restaurant Manager\'s role is to lead all aspects of the business to deliver a high-quality experience for our guests and motivate staff to provide excellent customer service. Your responsibilities include maintaining the restaurant\xe2\x80\x99s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer service standards. To be successful in this role, you\xe2\x80\x99ll need management skills and experience. You should know how to oversee the dining room, check-in with customers and balance seating capacity. You are expected to lead by example and uplift the staff during busy moments in a fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences. They will be working directly under the Chef-Owner.

Responsibilities

• Coordinate daily Front of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant\xe2\x80\x99s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software
• Strong leadership, motivational and people skills
• Acute financial management skills; hospitality management or culinary schooling is a plus