What is INITIA GROUP?
The biggest lifestyle beauty lounge. INITIA Group sets out to find a consumer service business that is experience-based, differentiated and advantaged, non-seasonal, non-cyclical, highly predictable, has strong senior management, and strong online presence. Initia has been in the beauty industry and has created a series of new concept salons that blend with lifestyle and trends to provide unique and fascinating lounges.
Initia is not just doing beauty business alone, but it also has business in the F&B Industry and Art. It has been around for years and it has been working with local and many Korean companies in Singapore and in Malaysia.
Our brands :
Leekaja Beauty Salon Singapore
Walking on Sunshine
CIVASAN Singapore Lab
Cote & Minam Hair Salon
Space 4 Us
F&B
We are looking for a F&B Floor Manager who will be responsible for the day to operations of the outlet restaurant side. He / She will ensure efficient restaurant operations as well as maintaining high standards of quality and service to achieve superior customer satisfaction.
DUTIES & RESPONSIBILITIES :
Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations.
Analyzing and interpreting trends to facilitate planning
Coordinating front and back of the house operations for smooth delivery of services
Ensure compliance with safety and sanitation regulations
Control operations cost and identify measures to cut wastages
Respond promptly to customer complaints, suggest solutions to resolve complaints
Manage / maintain outlet good image
Training / coaching of new / current staff on customer service best practices
Organize and supervise shifts
Managing staff training, schedules and work performance.
Preparing reports
Analyse and forecast sales figures to maximize profits
QUALIFICATIONS :
Bachelor Degree in Hospitality / Retail Management
Proven work experience as Restaurant Manager / HospitalityManager
Strong leadership skills.
Excellent communication skills
Customer service oriented
Financial Management skills
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