Job Description

We are seeking an Retail Operations Executive to join our team for a one-year renewable contract. The imcumbent will be responsible for generating timely weekly/monthly reports for Traffic, Sales & Inventory, including EDI/Non EDI sales management. They will also track premium and voucher issuance on Event Portal to report on findings for promotional campaigns, monitor and review NSP & MSP results to report on findings, and conduct operational audits to maintain a premium brand image and operational SOPs. Additionally, they will participate in operational and service enhancement initiatives, liaise and coordinate with franchisees and internal stakeholders on initiatives, monitor and maintain sufficient stock levels for the JBL range, and manage and maintain LFD and digital signage.

We are seeking an Retail Operations Executive to join our team for a one-year renewable contract. The imcumbent will be responsible for generating timely weekly/monthly reports for Traffic, Sales & Inventory, including EDI/Non EDI sales management. They will also track premium and voucher issuance on Event Portal to report on findings for promotional campaigns, monitor and review NSP & MSP results to report on findings, and conduct operational audits to maintain a premium brand image and operational SOPs. Additionally, they will participate in operational and service enhancement initiatives, liaise and coordinate with franchisees and internal stakeholders on initiatives, monitor and maintain sufficient stock levels for the JBL range, and manage and maintain LFD and digital signage.

Our client operates in various industries, including consumer electronics, telecommunications, home appliances, and semiconductor technology. Overall, our client is a leading player in the Singaporean electronics market and is known for its innovative products and commitment to sustainability.

Responsibilities:

• Generate timely weekly/monthly reports for Traffic, Sales & Inventory, including EDI/Non EDI sales management.
• Track premium and voucher issuance on Event Portal to report on findings for promotional campaigns.
• Monitor and review NSP & MSP results to report on findings.
• Conduct operational audits to maintain a premium brand image and operational SOPs.
• Participate in operational and service enhancement initiatives.
• Liaise and coordinate with franchisees and internal stakeholders on initiatives.
• Monitor and maintain sufficient stock levels for the JBL range.
• Manage and maintain LFD and digital signage.
• Compile roster & coordinate new hire onboarding.
• Place orders for operational items (e.g. Screen Pro, Uniform etc.).
• Provide administrative support and invoicing/billing matters including BQMS, Tradeshift, etc.
• Provide logistic and coordination support for Workshop, Events, Launches, Campaigns, etc.
• Take charge of store e-commerce (O2O) and other online/SES programs.
• Perform any other ad-hoc duties as assigned.

Requirements:

• At least 2 years of relevant experience in operations management.
• Proficiency in Excel and other MS Office applications.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Ability to work under pressure and meet tight deadlines.
• Ability to multitask and prioritize tasks effectively.
• Flexibility to work on weekends and public holidays, as required.
• Data collection (Excel): Able to collect, record, observe, monitor data. Able to assess the accuracy, validity, and integrity of the data.
• Coordination of work: Able to follow and comply with standard work processes. Able to check for work accuracy before submitting completed tasks.

Kaelyn Koh Cu Yan
Direct Line: +65 6697 7875
EA License No: 91C2918
Personnel Registration Number: R22107353

Adecco