Job Description

Senior Executive, Offboarding - ( 220000L4 )
Description

You will be part of Distribution Support team within our Distribution Middle Office which supports multi-product lines and multi-distribution channels within the organization. You will be supporting the offboarding of intermediaries for all distribution channels. Your key responsibilities involve managing and administering the offboarding of all distribution intermediaries\xe2\x80\x99 activities. Responsibilities are including but not limited to:

• 
  1) Process offboarding of agent under various systems
  2) Transfer of policies, orphan policies listing to agency for reassignment, etc
  3) Communicating effectively to all key stakeholders such as generation of letter to acknowledge resignation
  4) Manage, monitor, and administer financial recovery from resigned representative
  5) Processing of change of agent request from policyholder for all business lines
  6) Respond to external reference check request
  7) Perform DNC checks and administer leads assignment
  8) Liaise, manage, and handle enquiries from internal & external stakeholders
  9) Regular review of process & update of standard operating procedure (SOP)
  10) To ensure compliance to regulatory and company requirements at all times
  11) To identify gaps and enhance operational efficiency
  12) To formulate controls to mitigate any risks identified
  13) Provide manage information such as weekly / monthly reports or any ad hoc reports as required by management
  14) Provision of requirement, test plan & undertake User Acceptance Test (UAT)
  15) Any other projects or tasks as assigned
  16) Job rotation within DMO as required
  17) Identify training needs for new joiner to deliver quality training and development

Qualifications

• Degree or Diploma in any discipline
• At least 2 years\xe2\x80\x99 experience in Insurance industry
• Experience in distribution support is an added advantageProficient in Microsoft Office Applications such as Excel, Word and PowerPoint
• Highly organized, focused, and able to work under tight timelines and press
• Proficient in Microsoft Office Applications such as Excel, Word and PowerPoint
• Highly organized, focused, and able to work under tight timelines and pressure
• Self-motivated and independent worker
• Meticulous with a keen eye for detail
• Analytical & strong problem-solving skills
• Team player
• Great communicating skills

Primary Location : Paya Lebar Quarter
Work Locations : Paya Lebar Quarter 1 Paya Lebar Link Paya Lebar Quarter 1 Singapore 408533
Job : Senior Executive
Organization : DM - Distributn Middle Office
Schedule : Regular
Shift : Standard
Job Type : Full-time
Day Job
Job Posting : 29/12/2022, 7:14:06 PM