Job Description

Reporting to the Programme Manager for Undergraduate Education Office, this incumbent will be one of the key members to support all areas of administration pertaining to the Undergraduate Education matters of the School of Social Sciences, with the objective to ensure a smooth operation, timely and high- quality programme delivery to students.

Responsibilities:

Work closely with the Program coordinators and Program managers to support programme related matters but not limited to:

Admission & Scholarship

Coordinate among the faculty members and candidates and schedule the scholarship interviews.

Prepare interview templates.

Provide logistic support for interviews.

Provide support for admission related events such as EASE, SSS Tea Session, etc.

Course registration

Monitor and update course occupancy rates.

Attend to course registration requests promptly.

Attend to inbound exchange students course registration requests and appeals promptly.

Assist student requests on curriculum enquiries.

Student Feedback on Teaching (SFT)

Collate SFT electives questions from Course Coordinators, Teaching Assistants (TAs) and part-time teaching staff.

Generating of SFTs of the previous semester and keep record.

Examination Matters

Key in data related to exam such as invigilation duties, reference materials.

Collate examination packages from the course coordinators.

Assist in the formatting of examination papers.

Arrangement of special continuous assessment.

Scanning of Optical Mark Recognition (OMR) sheets for Quizzes.

Part time teaching staff

Provide administrative support to part time teaching staff.

Graduation Project

Coordination of graduation projects, including communication to students on guidelines and requirements for application, submission, collation of submissions and grading.

Collate and check GP related forms.

Maintain records of Graduation Project.

Academic Mentoring

Maintain records of the Academic Mentoring.

Website

Updating of Website Content.

Requirements:

Recognized Diploma or higher degree, in any discipline. Higher learning institutional work experience will be advantageous.

Strong administrative skills in particularly, meticulous with details to keep track of progress status/completion within set timelines

Customer service oriented as in possessing a positive attitude to approach each situation with a solution

Open minded team player who readily communicates and objectively keeps the team goals in view

Good communications skills in both written and spoken to handle diverse levels of stakeholders

Proficient in MS Office applications is key. Prior experience in working with large data management system will have an advantage

Ability to adapt to changing priorities

Able to create and edit website content

Hiring Institution: NTU

In line with Singapore's nationwide Vaccination-Differentiated Safe Management Measures (VDS), employees must be fully vaccinated to return to the workplace, unless certified to be medically ineligible. For Information on VDS, please click .