Job Description

Job Scope:

• Execute the strategic roadmap for CRM and provide significant impact on sales efficiencies
• Be the vehicle of ‘change’. Implement the CRM Business Impact changes and manage the Cultural Change, which is expected during implementation of CRM, within the Asia Pacific Sales Organization,
• Develop the gold standard in Sales Processes using CRM and implement it across Countries and Businesses
• Collaborates with Sales managers and Sales Engineers to implement sustainable CRM Sales processes.
• Interact significantly with Sales Engineers and Sales Management Teams in promoting the value of CRM.
• Obtain feedback from end users and loop it into the strategy / decision making processes
• Be able to deliver on the KPI’s on Sales Efficiencies by implementing CRM
• Create CRM Sales Champion teams and enable them to provide localized support for in-country CRM adoption and Utilization
• Be part of Customer Segmentation initiative and Delivery of Sales Tools initiative using CRM as a vehicle of choice
• Become Subject Matter Expert and develop hands on experience in using CRM to train and formulate CRM Sales champions network across Countries and Businesses
• Manage and deliver CRM based KPI’s and run cadence processes periodically
• Will be part of the Global Digital Sales organization and ensure that Asia Pacific requirements are adequately represented and prioritized in global digital decision making process

• Bachelor’s Degree in Engineering, Computer Science, or related discipline.
• 3+ years of related CRM Experience (as a sales user, preferably with Oracle Sales Cloud)
• Knowledge and Experience in developing Digital Sales processes using CRM
• Experience with working in a matrixed environment and working by influencing
• Advanced written and verbal communication skills with the ability to present and influence
• Strong functional knowledge in areas of CRM, Quote & Order, Management of processes will be an added advantage

• Teamwork: Will enable you to meet the challenge of working and influencing a matrixed organization to meet shared objectives.
• Dealing with Ambiguity: Many processes will be new in nature and maynot be clear in the beginning. You will need to be smart in dealing with such situations and create a framework to forge ahead with calculated risks
• Problem Solving : Digital Solutions do come up with challenges and solving them very quickly and painlessly is of paramount importance to create a seamless experience to the customer
• Planning and Time Management: Time bound project management is essential
• Action oriented: Matrixed organization requires all stakeholders to be constantly engaged to enable progressing the project tasks
• Drive for Results: Digital Sales Growth and Customers Utilizing Emerson Digital Solutions will be KPI’s constantly monitored and worked upon