Service Coordinator (m9701)

Singapore, Singapore

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Receive and acknowledge client emails and customer correspondence.
Provide the client with a quotation and update the system with the quoted job.
Initiate requisitions to suppliers and receive quotations in response.
Follow up with the client to obtain a purchase order.
Prepare quotations and dispatch them to the client.
Record received orders in the system.
Notify the logistics team to coordinate with the supplier for service/spares.
Upon arranging service/spares, coordinate with agents to ensure timely delivery to the vessel.
After completing the job, ensure the client receives the service report or Delivery Order (D.O), and obtain a signed copy from the vessel.
Update the system to reflect the completion of the job.

Follow-ups:

Reach out to customers to address queries for quoted items without confirmed orders.
Cancel unconfirmed queries upon client non-confirmation.

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