Job Description

Job Responsibility

• Create ServiceNow solutions for an organisation using JavaScript, Web Services, MYSQL, and CSS
• Develop and troubleshoot ServiceNow applications.
• Integrate ServiceNow applications with other programs.
• Analyse technical development requirements
• Provide documentation and reports of the analyses.
• Identify any deficiencies within the applications and provide solutions for them.
• Deploy solutions in a test environment.
• Analyse system performance issues
• Provide expertise for all technical issues related to development.
• Configure and create custom workflows.
• Perform code reviews to ensure that the quality standards are being met

Requirements

• Minimum 5 years of direct experience as a ServiceNow Developer/Consultant.
• Bachelor\'s degree or equivalent experience in Computer Science or related field or equivalent
• Experience configuring core ServiceNow modules including ITSM configurations, Service Catalogue, Integrations, Application Development & Maintenance, Flow Designer, Integration Hub, Metrics, and Dashboards.
• Experience with Advanced scripting, Performance Analytics, Reporting and other use case areas are desirable.
• Strong understanding of Agile methodologies such as Scrum and Kanban
• Ability to draft & document test plans for both a technical and business user audience.
• Ability to work effectively in a team environment with aggressive deadlines and multiple priorities as well as the ability to work independently with minimal supervision while delivering results.
• Excellent demonstrable written and verbal communications skill
• Demonstrated understanding of ITIL processes, operations, and procedures.
• Overarching understanding of ServiceNow Enterprise product suite.
• Knowledge of the ServiceNow platform, desirable.
• Extensive Knowledge of JavaScript and HTML/CSS
• Strong understanding of regional databases such as MYSQL and SQL
• Experience in API integrations with other systems
• Strong troubleshooting skills
• Good mathematical and analytical skills
• Ability to communicate effectively.
• Ability to work independently.
• Ensuring quality of code via the writing of tests
• Documentation of processes, code, and decisions made.
• Participating in technical/architectural design Qualifications

Certification(s):

• ServiceNow System Admin Certification required.
• ServiceNow Certified Implementation Specialist- ITSM required.
• ServiceNow Certified Application Developer required.
• ITIL Certification would be a plus.

Employee Status : Full Time Employee

Shift : Day Job

Travel : No

Job Posting : Jan 31 2024

About Cognizant
Cognizant (Nasdaq-100: CTSH) is one of the world\'s leading professional services companies, transforming clients\' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

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