Technical Support Engineer- Network / System (AWS Cloud)
Working hours: 8am-8pm / 8pm-8am (WFH Basis)
Working location: Tanjong Pagar
Fix $300 shift allowances! AWS and variable bonus will be given!
Entry Level position available; On the Job Training will be provided
Job Responsibilities:
Monitor the performance and capacity of various systems and 3rd party network services using a variety of tools.
Determine the cause of the problem and troubleshoot issues by following the standard operating procedures.
Carefully track and document all issues and resolutions in detail.
When problems are too large or complex for quick troubleshooting, he must escalate the issue to management, other IT resources or 3rd party vendors for assistance in reaching a resolution.
Maintain ongoing communication within the team and externally, to keep all stakeholders aware of relevant, known issues and the steps being taken.
Job Requirements:
At least diploma in computer science, information technology or any related studies
Knowledge of the working of Domain Name System (DNS)
Basic Knowledge on Linux Systems
Knowledge of Web Servers (Apache & NGINX)
Basic Knowledge on Networking
If you are excited with this opportunity and enjoy making things happen, do apply now!
OR
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