Job Description

JOB TASK

• Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives.
• Design, plan, organize, or direct orientation and training programs for employees or customers.
• Offer specific training programs to help workers maintain or improve job skills.
• Present information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.
• Obtain, organize, or develop training procedure manuals, guides, or course materials, such as handouts or visual materials..
• Monitor, evaluate, or record training activities or program effectiveness. Develop alternative training methods if expected improvements are not seen.
• Evaluate training materials prepared by instructors, such as outlines, text, or handouts.
• Evaluate modes of training delivery, such as in-person or virtual to optimize training effectiveness, training costs, or environmental impacts.
• Keep up with developments in area of expertise by reading current journals, books, or magazine articles. .
• Attend meetings or seminars to obtain information for use in training programs or to inform management of training program status.
• Monitor training costs and prepare budget reports to justify expenditures
• Select and assign instructors to conduct training.
• Schedule classes based on availability of classrooms, equipment, or instructors.
• Supervise, evaluate, or refer instructors to skill development classes.
• Devise programs to develop executive potential among employees in lower-level positions.
• Coordinate recruitment and placement of training program participants. Develop or implement training programs related to efficiency, recycling, or other issues with environmental impacts.
• Refer trainees to employer relations representatives, to locations offering job placement assistance, or to appropriate social services agencies if warranted.

QUALIFICATIONS

• Bachelor's Degree in HR, Education or Equivalent
• Experience teaching/orienting/onboarding of employees
• Extensive knowledge of LMS or different learning strategies.
• Strong interpersonal and communication skills.
• Ability to work effectively with students, teachers, parents, and school administration.
• Must have a BPO exposure for more than 2 yrs

Job Type: Full-timeSalary: Php25,000.00 per monthBenefits:

• Health insurance
• Opportunities for promotion
• Promotion to permanent employee

Schedule:

• 8 hour shift

Supplemental Pay:

• 13th month salary

Ability to commute/relocate:

• Pasig City: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Training: 3 years (Required)
• BPO setting: 3 years (Required)