\ Description Responsible to support the planning, operationalisation and resource management Work closely with the other Call Centres to streamline the resident…
Responsibilities Plan, conduct, coordinate and implement a comprehensive training program for staff. Training components will be geared toward new hires and existing…
Responsibilities:\ \ To develop, establish, and enforce quality assurance standards and measures for the course of software development lifecycles\ Design and implement…
Some careers have more impact than others. If you're looking for a career where you can make a real impression, join HSBC…
Role Responsibilities Business Understand business requirements and target quality delivery within stipulated timeline. Work closely with other Project team members (Dev /…
\ Job Description: About the Role Dow Jones Risk & Compliance is a global provider of third party risk management and regulatory…
The Company: A multinational information technology and electronics company. Summary of The Role: Accountable for the maintenance of IT Quality Management System.…
Role Responsibilities Business Understand business requirements and target quality delivery within stipulated timeline. Work closely with other Project team members (Dev /…
. PERFORMANCE MONITORING & COACHING Conduct regular call quality monitoring. Provides statistical and performance feedback and coaching. . HANDLE ESCALATION CALLS. Answer…
Responsibilities Plan, conduct, coordinate and implement a comprehensive training program for staff. Training components will be geared toward new hires and existing…
Job: Technology Primary Location: Asia Singapore Singapore Schedule: Full time Employee Status: Permanent Posting Date: 11/Aug/2022, 3:02:45 AM Unposting Date: 10/Sep/2022, 5:59:00…
\ Job Description: Role Purpose The purpose of the role is to provide effective technical supportto the process and actively resolve client…
\ Description KEY RESPONSIBILITIES Collaborate with multiple stakeholders to fulfil research requirements Generate insights and reports to track call centre performance Review…
Ready to join Accenture's team of empowered people? We're looking for candidates with the following skills and experience for this role. Do…
\ Description RESPONSABILITIES Perform UAT (User Acceptance Test) on evolution/ enhancement of newly developed on line tool Enhance communication & marketing of…
\ Responsibilities \ \ To lead training efforts and coaching initiatives to ensure all call agents are updated on current policies, protocols,…
Minimum Requirements:Candidate must possess at least a Bachelor\'s Degree in any fieldAt least 2 3 years of exposure to Quality Function as…
Service Desk Analyst GECO Asia Pte Ltd is looking for a motivated and experienced Service Desk Analyst to join our team! As…
Key Responsibilities: EXPERIENCE AND SKILLS NEEDED * Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines…
We are looking for an experienced DevOps Manager to join our Technology Architecture & Policy team to participate together with operations and…