\ \ What the role is:Context of the Role The operating environment of the Public Service is undergoing fundamental and rapid change.…
b\'\ Team Manager Contact Centre (230000J8)\ \ \ Responsibilities:\ \ \ \ Lead and retain a team of Customer Service Executives to…
\ \ What the role is:[About ServiceSG] The Singapore Public Service wants to transform the service experience for citizens receiving public services.…
JOB SUMMARY Support the Assistant Manager/Manager in overseeing the daily operations and system projects of the Contact Centre. Collaborate with management to…
\ \ What the role is:The operating environment of the Public Service is undergoing fundamental and rapid change. The issues we face…
\ [What the role is] Ranked top 50 most attractive employers in Singapore The Straits Times Singapore\\\'s Best Employers 2023 The Centre…
\ \ Oversee the day to day contact centre operations and maintenance to ensure Service Level as well as relevant Key Performance…
\ Description JOB PURPOSE Assist the Manager in the set up of the telecommunications and telephony infrastructure for the Organisation and its…
\ \ What the role is:You lead a team to operationalise and manage the NS Contact Centre (NSCC) to ensure a high…
\ Description Unified Communications and PABX Subject Matter Expert for CISCO Unified Communications Manager (\\xe2\\x80\\x9cCUCM\\xe2\\x80\\x9d) and Unified Contact Centre Express (\\xe2\\x80\\x9cUCCX\\xe2\\x80\\x9d), and/or…
\ \ What the role is:The operating environment of the Public Service is undergoing fundamental and rapid change. The issues we face…
\ Position SummaryThis role reports to the Regional Contact Centre & VOC Manager, who reports to the Head of Customer Experience which…
\ \ What the role is:Context of the Role The operating environment of the Public Service is undergoing fundamental and rapid change.…
\ \ What the role is:You lead a team to operationalise and manage the NS Contact Centre (NSCC) to ensure a high…
\ \ What the role is:The operating environment of the Public Service is undergoing fundamental and rapid change. The issues we face…
\ We are looking for a highly driven and energetic individual for the Customer Experience Design and Customer Service Operations for iShopChangi…
\ In this role, you will take charge of key projects and vendor relationships to ensure seamless operations in both online and…
\ Job Posting Title: Sr Manager Contact Center Operations Req ID: 10081354 Job Description: The Sr. Manager, Contact Center Operations \\xe2\\x80\\x93 S.E.…
\ [What the role is] The Service Experience Department (SED) oversees the operations of the NEA Contact Centre, drives the design and…
\ \ What the role is:The operating environment of the Public Service is undergoing fundamental and rapid change. The issues we face…